At EngweBikes.co.uk, we are committed to protecting your privacy and ensuring that your personal information is kept confidential. This Privacy Policy outlines the types of personal information we collect, how we use and protect it, and your rights regarding your personal information.

Personal Information We Collect

We collect personal information from you when you make a purchase on our website, subscribe to our newsletter, contact us through our website or social media, or participate in a survey. The types of personal information we collect include:

Name and contact information, such as email address, phone number, and mailing address
Payment information, such as credit card number, expiration date, and billing address
Purchase history and preferences
Demographic information, such as age, gender, and location

How We Use Your Personal Information

We use your personal information for the following purposes:

To process and fulfill your orders
To communicate with you about your orders, including order confirmation and shipment tracking
To send you marketing and promotional materials, such as newsletters and special offers, if you have subscribed to our mailing list
To improve our website and products
To conduct research and analysis to better understand our customers’ needs and preferences
To respond to your inquiries and requests for information

We will not share or sell your personal information to third parties for their own marketing purposes without your consent.

How We Protect Your Personal Information

We take the security of your personal information seriously and have implemented reasonable measures to protect it from unauthorized access, disclosure, and use. We use industry-standard encryption technologies to protect your payment information when you make a purchase on our website. We also restrict access to your personal information to only those employees and service providers who need it to perform their duties.

Your Rights Regarding Your Personal Information

You have the following rights regarding your personal information:

The right to access the personal information we hold about you
The right to correct any inaccurate or incomplete personal information we hold about you
The right to request that we delete your personal information
The right to object to the processing of your personal information
The right to withdraw your consent for us to use your personal information

To exercise any of these rights, please contact us using the contact information provided below.

Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. If we make any material changes, we will notify you by email or by posting a notice on our website.

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at contact@engwebikes.co.uk.

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